Terms and Conditions
Last updated: August 2025
These Terms and Conditions govern the use of services provided by SmartNetic Pty Ltd ("SmartNetic", "we", "us", or "our"). By accessing our website or using our services you agree to these terms.
1. Company Information
SmartNetic Pty Ltd
South Africa
Email: lukas@smartnetic.co.za
Phone / WhatsApp: +27 81 818 8359
2. Services
SmartNetic provides services including but not limited to:
• Website development
• Website hosting and maintenance
• Software development
• IoT device solutions
• Business automation systems
The specific scope of services will be agreed upon between SmartNetic and the client before work begins.
3. Payments
All services must be paid for according to the agreed pricing model.
Subscription services are billed monthly in advance.
Failure to pay invoices may result in suspension or termination of
services.
4. Website Ownership
Unless otherwise agreed in writing:
Websites created under subscription packages remain the intellectual property of SmartNetic.
Clients are granted the right to use the website while their subscription remains active and in good standing.
Website files, code, design assets and infrastructure are not automatically transferred to clients upon cancellation.
5. Domain Names
Domain names registered on behalf of clients remain the property of the client unless otherwise agreed.
SmartNetic may manage DNS and domain configuration where required to operate services.
6. Client Responsibilities
Clients must ensure that any content provided:
• does not violate copyright
• does not break any laws
• does not contain harmful material
SmartNetic reserves the right to remove unlawful content.
7. Service Availability
SmartNetic aims to maintain reliable services but cannot guarantee uninterrupted availability.
8. Limitation of Liability
SmartNetic shall not be liable for indirect damages including:
• loss of revenue
• loss of profits
• business interruption
• data loss
9. Third‑Party Services
Services may depend on third‑party infrastructure such as hosting providers and domain registrars.
SmartNetic is not responsible for failures caused by those providers.
10. Termination
SmartNetic may terminate services if:
• a client breaches these terms
• invoices remain unpaid
• services are used for illegal purposes
11. Changes to Terms
SmartNetic may update these terms from time to time.
12. Governing Law
These Terms and Conditions are governed by the laws of South Africa.